Last updated: May 2026

At XAV-XAV, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you visit or make a purchase from our website.

Personal information we collect

When you visit our webshop, we may automatically collect certain information about your device, including browser information, IP address, time zone, cookies and browsing behavior.

When you make a purchase or attempt to make a purchase, we may collect your name, billing and shipping address, payment information, email address and phone number.

How we use your information

We use your personal information to process and deliver your orders, communicate with you about your purchase, provide customer support, improve our website and shopping experience, prevent fraud and unauthorized transactions, and send marketing emails if you subscribed to our newsletter.

Email marketing

If you subscribe to our newsletter, you may receive updates about new collections, promotions and brand news. You can unsubscribe at any time using the link in our emails.

Sharing your information

We only share your information with trusted third parties that help us operate our webshop, such as Shopify, payment providers, shipping partners, and analytics or marketing services. These parties only receive the information necessary to perform their services.

Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic and personalize content. By using our website, you agree to the use of cookies. You can manage or disable cookies through your browser settings.

Data retention

We keep your order information for our records unless you request that we delete your personal data, unless we are legally required to retain it.

Your rights

If you are located in the European Union, you have the right to access, correct or update your personal information, request deletion of your data and withdraw consent for marketing communications.

Third-party services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us at info@xav-xav.com.