We want your experience with XAV-XAV to be simple and enjoyable from the moment you place your order until it arrives at your door.

Shipping

Orders are usually processed within 1–2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

We offer free shipping on all orders above €100 within the Netherlands.

Shipping costs are calculated during checkout and may vary depending on your location.

Please note that international orders outside the EU may be subject to customs duties, import taxes or handling fees. These costs are the responsibility of the customer.

Returns

If you change your mind, you may return your order within 14 days of receiving it.

Returned items must:

• Be unworn and unwashed
• Have all original tags attached
• Be returned in original condition

Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.

Sale items cannot be returned or exchanged.

For any questions regarding your order or return, feel free to contact us at info@xav-xav.com.